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Mandatory Training

Cultural Linguistics and Competency Foundations 101 - 1 Credit Hour


Content
  • Welcome pg 1.mp4
  • Objectives
  • Culture Introductory Video
  • Definitions
  • Cultural Diffs at a glance
  • CC Section Divider
  • What is Cultural Competence? sample
  • Cultural Competency
  • Subculture
  • Cultural Humility
  • 80Cultural Respect
  • Impact on Behavior
  • Definition of diversity
  • Diversity
  • Communication Header
  • Clear & Effective Communication
  • Five Key Elements
  • Spanish
  • Do you speak English?
  • Common Barriers to effective communication
  • Barrier Tips
  • Poor Communication - Barriers
  • Positive Outcomes
  • Translation Services
  • Language and Hearing Assistance
  • Translations Part 1
  • Email requests
  • Interpreter Do's and Don'ts
  • Thank you
  • Test CLC1
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 2 years
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